Supply Chain Management – M&IS44062

Department of Management and Information Systems

Kent State University

Fall 2009

Instructor       

Dr. Al Guiffrida

Office:               A-411 Business Administration Building

Office Hours:    Wednesday: 3:00 – 6:00; & Thursday: 3:00 – 6:00

                           Additional hours available by advance appointment

Telephone:        (330) 672-1158 (best way to contact me is via email)

E-mail:              aguiffri@kent.edu

Note: When sending e-mail, please put MIS44062 in the subject line.

Course Objective

The objective of this course is to introduce the student to the basic analytical tools needed to coordinate business operations across the supply chain. The course involves hands-on coverage of supply chain management with emphasis on supplier partnering and development, customer relations management, strategic sourcing and pricing, e-business, measuring supply chain performance, mass customization, planning supply and demand, and coordinating supply chain operations.

Learning Objectives

After completing this course the student will be able to

i)     Understand the basics and goals of supply chain management

ii)    Identify and understand the major drivers of supply chain performance

iii)   Forecast and analyze supply chain demand needs

iv)   Manage materials in a supply chain environment

v)    Evaluate vendor performance and their impact on supply chain efficiency

vi)   Identify, design, and analyze supply chain distribution networks

vii)  Describe the impact of coordination (or lack thereof) on the supply chain

viii) Understand and identify factors that cause the bullwhip effect  

ix)   Understand the role of e-business on the supply chain

Class Materials

i) Lecture Notes in Supply Chain Management by Dr. A. L. Guiffrida (provided by instructor to students free of charge; posted to Vista).

ii) Readings in Supply Chain Management (provided by instructor to students free of charge, posted to Vista).

iii) Microsoft Excel (available free of charge in student computer lab).

Course Prerequisites and Enrollment Requirements

Prerequisite: Basic Working knowledge of Excel

Enrollment: Students attending the course who do not have the proper prerequisite risk being deregistered from the class. Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until September 6, 2009 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

Course Withdrawal

For the Fall semester, the course withdrawal deadline is Sunday November 8, 2009.  

Grading Policy

            Evaluation                 Weight               Date

            Exam I (take home)    30%                Given 10/22; Due 10/29

            Weekly Assignments  30%                Every week except during Exam I

            Research Presentation  30%                 Last Week of Class

            Exam II (final)             10%                 Per University final exam schedule  

Your overall score (OS) for the course is determined by the following equation:

OS = 0.30(Exam I score) + 0.30(Weekly Assignments score) + 0.30(Research Presentation score) + 0.10 (Exam II score)

Your letter grade for the course will be assigned based on the following scale

            OS             Letter Grade           OS          Letter Grade

            93-100             A                     77-79           C+

            90-92               A-                    72-76           C

            87-89               B+                    68-71          C-

            83-86               B                      60-67           D

            80-82               B-                     0-59             F

Academic Integrity

We will follow the University Policy on Academic Integrity.  Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, quizzes, papers, projects, homework assignments) so as to get undeserved credit. The use of intellectual property of others without giving them appropriate credit is a serious academic offence. It is the University’s policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course. Repeat offences may result in dismissal from the University.

Students with disabilities

University policy 3342-3-18 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content.  If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments.  Please note, you must first verify your eligibility for these through the Student Accessibility Services (contact 330-672-3391 or visit www.kent.edu/sas for more information on registration procedures).

Course Topics (subject to revision)

Note: I will provide students with all lecture materials and readings in support of our coverage of these topics. Materials are posted to Vista.

1. Introduction to Supply Chain Management             

2. Supply Chain Performance Drivers and Metrics       

3. Supply Chain Network Design 

4. Location Analysis

5. Sourcing Decisions/Vendor Analysis

6. Transportation/Inventory Management

7. Green SCM/Reverse Logistics

8. RFID Applications in SCM                              

9. Pricing and Revenue Management